View Rowan Announcer Submission |
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Susan, Rowan’s new digital assistant, is now available on more Rowan websites.
A chatbot that leverages artificial intelligence, Susan is available 24/7 to answer questions about technology, financial aid, billing, registration and student life at Rowan University.
You can now find Susan (named after the brown-eyed Susan flower that grew in orchards near campus in the University’s early years) on the websites of Information Resources & Technology, Financial Aid, Registrar, Orientation & Student Leadership Programs and Bursar.
Susan already has answers to hundreds of questions, and the more you ask Susan, the smarter the bot will become. If Susan can’t answer your question, the digital assistant will connect you to chat with a human who can help you during designated hours.
Look for the chat icon in the bottom right corner of Rowan websites to connect with Susan.
Contact Information:
Technology Support Center
856-256-4400
support.rowan.edu
support@rowan.edu
Submitted By:
Name: Erin O'NeillApproved By:
Name: Erin O'Neill |